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 Forum index » Instruments and Equipment » Nord Lead and Nord Wave synths
new lead 2 / new weird issues
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trendysetghost



Joined: May 25, 2009
Posts: 9
Location: dayton
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PostPosted: Fri May 29, 2009 3:39 pm    Post subject: new lead 2 / new weird issues
Subject description: polyphony problem? bad keyboard?
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big thanks to everyone who had some helpful info on my last problem.

just today I received a new nord lead 2, and immediatley noticed something was amiss.

mono patches work fine, no hiccups, no dead keys. all as it should be. however, if I pull up a polyphonic sound with a longer release, I start getting some notes not triggering.

at first I thought it was dead keys, but every key works every time in mono. then I thought maybe the outputs were set to alternate, but no. Then I notice that there is a pattern, either 1 2 3 4 (5) (6) repeat or 1 2 3 4 5 6 7 8 (9) repeat. [where (x) = doesn't trigger]

also, maybe unrelated, but when powered on, a few strange filtered sonding static bursts erupt from the output.

i bought this as a backup while my other one gets fixed for some other shocking problems, so now I'm trying to feel out if there is an easy fix, or should I just return it and keep shopping. anyone ever have similar problems? maybe I can switch out some part from one to the other and have a good working one, and one really busted one to send to the shop...
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trendysetghost



Joined: May 25, 2009
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PostPosted: Fri May 29, 2009 10:36 pm    Post subject: Reply with quote  Mark this post and the followings unread

after some more tweaking, i've also discovered that this happens in the arp mode too. As i turn up the release on a polysynth sound the arp gets a 'swing' which actually is kind of cool, but not at the expense of the issue at hand.

So it's behaving more like a polyphony problem rather than a keyboard problem. As it runs out of polyphony, instead of killing the oldest note, it's just not letting me make a new one.

Is there a way to reinstall the os 1.06? or is that a chip only situation.
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Wout Blommers



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PostPosted: Sat May 30, 2009 1:01 am    Post subject: Re: new lead 2 / new weird issues
Subject description: polyphony problem? bad keyboard?
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This is indeed troublesome and not easy...
trendysetghost wrote:
... if I pull up a polyphonic sound with a longer release, I start getting some notes not triggering.

at first I thought it was dead keys, but every key works every time in mono. then I thought maybe the outputs were set to alternate, but no. Then I notice that there is a pattern, either 1 2 3 4 (5) (6) repeat or 1 2 3 4 5 6 7 8 (9) repeat. [where (x) = doesn't trigger]
It's hard to see from here, but is there any differences when just one ore more Slots are active? And are you just playing single notes or chords?
Quote:
also, maybe unrelated, but when powered on, a few strange filtered sonding static bursts erupt from the output.
Can you make a mp3 from this?
Quote:
i bought this as a backup while my other one gets fixed for some other shocking problems, so now I'm trying to feel out if there is an easy fix, or should I just return it and keep shopping. anyone ever have similar problems? maybe I can switch out some part from one to the other and have a good working one, and one really busted one to send to the shop...
Are talking about new (2X) instruments or second hand?

Wout
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Wout Blommers



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PostPosted: Sat May 30, 2009 1:06 am    Post subject: Reply with quote  Mark this post and the followings unread

trendysetghost wrote:
after some more tweaking, i've also discovered that this happens in the arp mode too. As i turn up the release on a polysynth sound the arp gets a 'swing' which actually is kind of cool, but not at the expense of the issue at hand.
Yep, this happens sometimes, although I can't reproduce it whenever I wat to. Sometimes I want the wrong notes and they won't come! It is charming in a way...
It special comes in when the Arp is running in Hold mode and the Arp Range is set from 'off' to the first range.
Quote:
So it's behaving more like a polyphony problem rather than a keyboard problem. As it runs out of polyphony, instead of killing the oldest note, it's just not letting me make a new one.
I still can't figure it out what's happening.
Quote:
Is there a way to reinstall the os 1.06? or is that a chip only situation.
A chip only one...

Wout
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trendysetghost



Joined: May 25, 2009
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Audio files: 5

PostPosted: Sat May 30, 2009 10:01 pm    Post subject: Reply with quote  Mark this post and the followings unread

to clarify, this is a used nord lead 2. not the 2x. I just purchased it over the phone from a guitar center somewhere and it was shipped to me in 'perfect working order' I have 20 something days left to return it to my local guitar center for a full refund if it proves to be an expensive fix.

To clarify even more about the issue, i've created a video clip to share.



At first you'll hear the loud static bursts upon boot up. These bursts are not of the same number or length every time.

Then I test out some keys with a short release and everything is fine. All notes sound from each key with no hiccups.
As the release is turned up, the pattern of dead notes emerge. Sometimes this pattern seems more random, but this is typically how it goes (unison on)
I turn off the unison and find a new pattern of dead notes. (again this is the most typical pattern that happens, but not always)
To point out that i don't believe this to be a case of dead or erratic keys, i enable the arp and turn up the release to replicate the pattern.

I wrote clavia directly as well, and hopefully will hear back from them sometime this upcoming week. I also plan on calling the nearest clavia service space (an hour's+ drive) to hopefully get a rough idea from them.
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Wout Blommers



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PostPosted: Sat May 30, 2009 11:07 pm    Post subject: Reply with quote  Mark this post and the followings unread

trendysetghost wrote:
... To clarify even more about the issue, i've created a video clip to share.
Unfortunately I can't play this video until next thuesday...
Quote:
... I turn off the unison and find a new pattern of dead notes. (again this is the most typical pattern that happens, but not always)
So it does look like a Voices problem. Is there only one Slot active or more? And Out mode isn't in [3.Ab] and [3.cd] or [-.cd] which only one cable connected to the sound mixing desk? Is this also on the headphone?
Quote:
I wrote clavia directly as well, and hopefully will hear back from them sometime this upcoming week.
You wrote to info@clavia.se? If you reacted into support the mail will go directly to the distributor who will not always answer...
Quote:
I also plan on calling the nearest clavia service space (an hour's+ drive) to hopefully get a rough idea from them.
I should check the intern cables first. I think you know how to pen the hood Smile Unplug the power cable!

I would like to reproduce this problem on my own Nordlead2. First, does it happens to all the Programs or just some? Can you send me a Midi or a SysEx file using [Shift+OctaveUp=DumpOne]?

Wout
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trendysetghost



Joined: May 25, 2009
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Audio files: 5

PostPosted: Sun May 31, 2009 8:32 am    Post subject: Reply with quote  Mark this post and the followings unread

sorry, i though video would have been the easiest way to see what was happening. I have some mp3s now too with detailed descriptions.

Quote:
You wrote to info@clavia.se? If you reacted into support the mail will go directly to the distributor who will not always answer...


just used the form on their site (clavia.se / support / technical support). no email address was given.

Quote:

I should check the intern cables first. I think you know how to pen the hood Smile Unplug the power cable!


Well, i have already disconnected and reconnected all the ribbon cables inside. The ones from motherboard to power board, motherboard to keys, and motherboard to controllers. I also thought about trying to reseat the os chip. I heard they just snap in / are solderless, but i couldn't seem to budge it easily and left it be.

Quote:
I would like to reproduce this problem on my own Nordlead2. First, does it happens to all the Programs or just some? Can you send me a Midi or a SysEx file using [Shift+OctaveUp=DumpOne]?


it happens on all programs if you set them to poly and the release time is long enough. I've even used some sounds from the memory card of my other nord lead 2 (os 1.04) with the same results. Also works in manual mode. I really hope this couldn't be reproduced on your nordlead2, because that would mean yours was broken too!


arp_with_release_turning_up.mp3
 Description:
Here is the same sound again, with the arpeggiator activated. As the clip progresses, i turn the release time up. Towards the end you'll here it start to skip notes completely
 Filesize:  1022.37 KB
 Duration: 0:26
 Viewed:  1213 Time(s)

     



5notes-poly-increased_relea.mp3
 Description:
Same Synth. Same 5 note scale. Same longer release. Unison now turned off.
 Filesize:  1.13 MB
 Duration: 0:30
 Viewed:  1191 Time(s)

     



5notes-poly-increasing_rele.mp3
 Description:
Same Synth. Same 5 note scale. This time i'm turning up the release as the clip progresses.
 Filesize:  689.71 KB
 Duration: 0:18
 Viewed:  1167 Time(s)

     



5notes-poly-shortrelease.mp3
 Description:
here is a simple poly synth with a fairly short release time. Unison is on. Only one slot is active. Output Mode 1.Ab, using output A/Mono. I play a simple 5 note scale up and down. All keys trigger normally, all notes are heard. Everything as it should
 Filesize:  456.04 KB
 Duration: 0:12
 Viewed:  1207 Time(s)

     



staticbursts_on_startup.mp3
 Description:
here is a sample of the static bursts i hear when powering on the nord lead 2. Output A/mono, Output mode 1.ab. Master Volume turned all the way down (the rest of the clips have the volume maxed out for reference). These bursts are of varying length and n
 Filesize:  84.61 KB
 Duration: 0:02
 Viewed:  1189 Time(s)

     


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Wout Blommers



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PostPosted: Sun May 31, 2009 12:40 pm    Post subject: Reply with quote  Mark this post and the followings unread

trendysetghost wrote:
sorry, i though video would have been the easiest way to see what was happening. I have some mp3s now too with detailed descriptions.
Well, normaly it does, but if you want some info about the computer crap I'm using, consult Blue Hell Wink

On others then mine the viseo would surely work. Within 3 weeks I have a new computer... I hope Shocked

Wout
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blue hell
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PostPosted: Sun May 31, 2009 2:30 pm    Post subject: Reply with quote  Mark this post and the followings unread

Wout Blommers wrote:
but if you want some info about the computer crap I'm using, consult Blue Hell Wink


Words can not describe my feelings Wink
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Wout Blommers



Joined: Sep 07, 2003
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PostPosted: Mon Jun 01, 2009 3:22 am    Post subject: Reply with quote  Mark this post and the followings unread

I would say your Lead is broken... Mad Sad Crying or Very sad Shocked

The NordLead2 has 16 Voices and there 3 groups of 4, from which the last one isn't triggering.

Some more questions...
Does it also happen at other Arp modes then Up&Down?
With the arp at [0] and playing 8 notes, what happens to number 9?
And playing in normal mode, which is Arp=off?
With and without Unison?

Wout
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trendysetghost



Joined: May 25, 2009
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PostPosted: Mon Jun 01, 2009 6:03 am    Post subject: Reply with quote  Mark this post and the followings unread

well, my audio files are listed backwards for some reason. only the one mp3 is using the arp. the others are played by hand (with and without unison)

what your're saying about one of the voice groups being toast makes total sense and sounds like a 'not simple' fix, so I will probabaly just return it and shop around for a new one.

maybe I'll get a lead2rack. if I can find a midi controller that seems nice and sturdy with splitable key zones.
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Wout Blommers



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PostPosted: Tue Jun 02, 2009 2:18 am    Post subject: Reply with quote  Mark this post and the followings unread

I saw the video.
The only way to get these kind of irregular patterns is using the Arp in Pecussion mode where some regions are muted by the PatchGain.
Add the burst when booting is only one conclusion: broken for sure

Wout

PS I'll try this evening if the NL2 is indeed a 16 Voice instrument as in the adverts...
Shouldn't be surprized it appears to be a 12 Voice machine... Shocked
[In Hold mode and no Unison play a high pitched note and press 12 times a low note. If the high one stops it is 12 Voices; when it mute after 16 times it is 16 Voices.] Everybody can check this... Don't forget to set the Unison off!
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dorremifasol



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PostPosted: Wed Jun 03, 2009 1:20 am    Post subject: Reply with quote  Mark this post and the followings unread

To me it sounds like one DSP is dead.
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Wout Blommers



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PostPosted: Wed Jun 03, 2009 2:54 pm    Post subject: Reply with quote  Mark this post and the followings unread

Wout Blommers wrote:
... PS I'll try this evening if the NL2 is indeed a 16 Voice instrument as in the adverts...
Shouldn't be surprized it appears to be a 12 Voice machine... Shocked
[In Hold mode and no Unison play a high pitched note and press 12 times a low note. If the high one stops it is 12 Voices; when it mute after 16 times it is 16 Voices.] Everybody can check this... Don't forget to set the Unison off!
See
http://electro-music.com/forum/post-247825.html#247825

Wout
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